911 mobile services are gradually returning after CenturyLink outage

Other CenturyLink outages affecting Arizona customers, agencies abc15.com staff 11:57 AM, Dec 27, 2018

The outage also did not affect text-to-911 in all areas where that feature is available. Finally, late Thursday night, the company said its engineers had identified "a network element that was impacting customer services." and was working to restore service.

CenturyLink said it "discovered some additional technical problems as our service restoration efforts were underway".

A Nationwide outage reaching from NY to California has been causing headaches since early Thursday morning.

Officials in Sweetwater County, Wyoming resorted to publishing alternate phone numbers for those needing emergency services, as the CenturyLink outage affected the Sweetwater Combined Communications Center, which receives 911 calls for the region.

Due to sporadic 911 outages in MA, public safety officials recommended individuals looking for emergency help use the 10-digit telephone number of the fire or police departments they wanted to contact.

Is Costco Open or Closed on Christmas Day 2018?
Wine Rack stores and many local craft breweries will also have extended hours, although you should check ahead before you go. The Beer Store will be closed Christmas Day but will be open from 10 a.m.to 6 p.m. on Boxing Day .

He urged residents using cell phones to contact emergency first responders to use the full 10-digit number of a public safety answering point emergency call center (PSAP) or call the local police department if calling 911 does not work.

But Friday, CenturyLink customers in Washington state and MA noted that the outages led to sporadic outages for 911 calls. "We apologize for the disruption".

Police departments in Cleburne, Corsicana, Frisco, McKinney and Stephenville also reported 911 outages persisting through Friday morning. The company pledged to fix the issue by 1 a.m. PT on Friday but issues persisted throughout the morning. "The CenturyLink service outage is therefore completely unacceptable, and its breadth and duration are particularly troubling".

CenturyLink didn't provide details of the problem and it didn't indicate how many customers were affected.

The Federal Communication Commission announced Friday afternoon it had launched an investigation into the outages.

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