Pilot union BALPA urges Ryanair to improve working conditions

Ryanair passengers who re-booked flights pay again for extras

This problem isn't unique to Ryanair, and the airline industry needs to work together to tackle it. "There isn't a union".

The airline has been forced to cancel up to 50 flights daily over the next six weeks - with over 2,000 already scrapped - affecting up to 400,000 holidaymakers.

During the meeting he said Ryanair is planning to take back one week of their pilots' holidays to prevent any further flight cancellations.

O'Leary told shareholders he took personal responsibility for the staffing issues and the way the company broke the news to customers, adding that Ryanair's pilot pay levels may have been too modest in the past.

Pilots in Stansted, Frankfurt and Berlin will also be offered the same amount - as the company says traditionally they don't want to base themselves in these locations.

Mr O'Leary again apologised for the disruption, which he said was down to mismanagement of the pilots' rostering system.

Slaven Bilic outlines West Ham's plans for the EFL Cup
He is totally in the game, which is putting him in a position that he has everything to become a really, really good player. I like him as a player but sometimes he gets happy with the few things that he does when I want him to push the borders.

If these pilots refuse to work extra days, more cancellations could be on the way. Since that announcement and the chaos that followed, stranded passengers have complained that Ryanair isn't providing the correct information for refunds and compensation for cancelled flights and that calls are going unanswered.

Earlier today, Independent.ie learned that pilots at 33 Ryanair bases across Europe have now demanded improved working and employment conditions from the airline's management.

Ryanair contracts are now written up under Irish employment law and a significant number of pilots are employed on contracts via third-party agencies.

Ryanair pilots have not threatened industrial action, the airline's chief executive has said.

"We haven't been sent anything yet", O'Leary said when asked about the letter. Norwegian, a rival low-priced carrier with outsized ambitions, claims to have recruited over 140 Ryanair pilots this year (out of around 4,200 at the Irish carrier).

Ryanair expects to have processed over 300,000 alternative routings or refunds for customers - over 95% of affected customers - by the end of this week.

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